Moxie Jean Refund Policy Moxie Jean stands behind every piece of clothing we sell with a 100% satisfaction guarantee. We happily grant refunds for any piece of clothing that does not meet your expectations.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Process: Please send us an email at firstname.lastname@example.org to let us know you would like to make a return. You can use the grey Moxie Jean Mailer Bag included in your order to send us an item for return. Ideally, you can include any items you wish to sell to Moxie Jean in the same bag. We ask that you separate and mark the items as being returns inside the bag. It is also helpful if you mark "Return" on the outside mailing label so we can process your return as soon as it arrives.
Once your return is received, we will send you an email to notify you that we have received your returned item. If relevant, we will contact you to determine how to proceed: either a credit will automatically be applied to your credit card or original method of payment, or we will provide store credit.
Thanks for shopping at Moxie Jean!
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